Terms of Service

1. About these terms

These terms govern your use of the website at https://www.wbelectrical.co.uk, referred to in these terms as the “website”.

By using the website, you confirm that you accept these terms and agree to comply with them. If you do not agree to these terms, you should not use the website.

These terms relate only to use of the website. They do not govern the supply of electrical installations, maintenance, inspection, testing, consultancy or any other services provided by WB Electrical Services Limited. Any services we agree to provide will be subject to the applicable quotation, order, contract and any separate terms agreed between us and the customer.

2. About WB Electrical Services

This website is operated by WB Electrical Services Limited, referred to in these terms as “WB Electrical”, “we”, “us” or “our”.

Registered company name: WB Electrical Services Limited
Registered in: Scotland
Company number: SC116984
Registered office: 17A Hareleeshill Road, Unit 3, Larkhall, Lanarkshire, ML9 2EX
Telephone: 01698 883232
Email: info@wbelectrical.co.uk
Website: https://www.wbelectrical.co.uk

3. Purpose of the website

The website provides general information about WB Electrical, our capabilities, services, sectors, projects, accreditations and areas of operation.

Website content is provided for general information only. It is not intended to constitute electrical, engineering, health and safety, legal, financial or other professional advice on which you should rely.

Electrical systems, buildings, equipment and operating environments vary considerably. Information on the website cannot replace a site survey, condition assessment, electrical design, risk assessment or other project-specific investigation.

Electrical work should be assessed and carried out by suitably qualified and competent persons. Information relating to hazardous areas, ATEX, DSEAR, electrical safety, EV charging, grants or technical standards must not be treated as a project-specific assessment, design, instruction or confirmation of compliance.

4. Accuracy of website information

We take reasonable care when preparing and maintaining the website. However, we do not guarantee that all content will always be complete, accurate or current.

Technical standards, legislation, industry guidance, product specifications, grant schemes, eligibility rules and regulatory requirements can change. You should obtain current, project-specific advice before making a technical, safety, compliance or purchasing decision.

Photographs, case studies and project descriptions illustrate examples of our previous work. They do not guarantee that the same solution, specification, timescale, price or result will be suitable or available for another project.

We may update, amend or remove website content without notice.

5. Enquiries, quotations and contracts

Submitting a contact form, requesting a quotation, sending an email or speaking with us by telephone does not create a contract between you and WB Electrical.

Information submitted through the website will normally be treated as an enquiry. Any automated confirmation or acknowledgement only confirms that the enquiry has been received. It does not constitute acceptance of work, confirmation of availability or agreement of a price or timescale.

A contract for services will only arise when the scope, price and applicable terms have been agreed or confirmed in writing, or as otherwise stated in the relevant quotation, order or contract.

Where separate contractual terms apply to services provided by WB Electrical, those terms will take precedence over these website terms in relation to those services.

Please do not use a website form or email to report an immediate danger or emergency. We cannot guarantee that forms or emails will be monitored continuously or acted upon immediately. Where there is an immediate risk to life, property or public safety, contact the appropriate emergency service or electricity network operator.

6. Availability of the website

We aim to keep the website available and operating correctly, but we do not guarantee uninterrupted or error-free access.

We may suspend, withdraw, restrict or change any part of the website for operational, maintenance, security or business reasons.

We will not be responsible for losses arising solely because the website, a form or a particular feature is temporarily unavailable, except where liability cannot lawfully be excluded.

7. Acceptable use

You may use the website only for lawful purposes.

You must not:

• use the website fraudulently, unlawfully or in a way that may harm WB Electrical or another person;
• attempt to gain unauthorised access to the website, its hosting environment, server, database or connected systems;
• introduce viruses, malware, malicious code or other harmful material;
• interfere with the operation, security or availability of the website;
• carry out a denial-of-service attack;
• use automated systems to scrape, copy or extract substantial amounts of website content without written permission;
• submit false, misleading, abusive, defamatory, infringing or unlawful material through our forms; or
• impersonate another person or misrepresent your authority to act for a person or organisation.

We may restrict or block access where we reasonably believe these terms have been breached or the website is being misused.

8. Intellectual property

Unless stated otherwise, WB Electrical owns or is licensed to use the intellectual property rights in the website and its content. This includes text, photographs, graphics, branding, page designs, project information, videos and downloadable materials.

You may view the website and print or download reasonable extracts for your personal use or internal business reference.

You must not reproduce, modify, publish, distribute, sell, license, commercially exploit or create derivative works from website content without our prior written permission.

Our status, and that of any identified contributors, as the authors or owners of website content must always be acknowledged.

Third-party names, logos, products and trademarks shown on the website remain the property of their respective owners. Their appearance does not transfer any rights to you.

9. Information you send to us

You are responsible for ensuring that information you provide through the website is accurate, lawful and does not infringe another person’s rights.

Do not send passwords, banking credentials or unnecessary sensitive personal information through a general website form or ordinary email.

Personal information submitted through the website will be handled in accordance with our Privacy Policy.

Although we take reasonable precautions, communication by email or through the internet cannot be guaranteed to be completely secure.

10. Links to third-party websites

The website may contain links to websites, platforms, manufacturers, public bodies, grant providers or other resources operated by third parties.

These links are provided for information and convenience. Unless expressly stated, they do not mean that WB Electrical approves, controls or endorses the third-party website, organisation, product or information.

We are not responsible for the content, availability, security or privacy practices of third-party websites. You should review the terms and privacy information applying to any external website you visit.

11. Linking to our website

You may link to publicly available pages on our website, provided that the link is fair, lawful and does not damage our reputation.

You must not:

• suggest that WB Electrical has approved, endorsed or entered into a commercial relationship with you where this is not the case;
• present our website within a frame or otherwise obscure its source;
• reproduce substantial parts of our content on another website; or
• link to our website from content that is unlawful, misleading or damaging.

We may withdraw permission to link to the website where reasonably necessary.

12. Website security and viruses

We take reasonable steps to protect the website, but we do not guarantee that it will always be secure or free from bugs, viruses or other harmful material.

You are responsible for configuring your own devices, software and internet access safely. You should use appropriate security and virus protection.

You must not knowingly introduce malicious material or attempt to compromise the website or any connected system.

13. Our responsibility to you

Nothing in these terms excludes or limits liability for:

• death or personal injury caused by negligence;
• fraud or fraudulent misrepresentation; or
• any other liability that cannot legally be excluded or limited.

If you use the website for business purposes

To the fullest extent permitted by law, we exclude implied conditions, warranties and representations relating to the website and its content.

We will not be liable for:

• loss of profits, revenue, sales or anticipated savings;
• loss of business, contracts or commercial opportunities;
• loss of goodwill or reputation;
• loss or corruption of data; or
• indirect or consequential loss,

arising from the use of, inability to use or reliance on the website or its content.

If you use the website as a consumer

We are responsible for loss or damage that is a foreseeable result of our breach of these terms or our failure to use reasonable care and skill. We are not responsible for loss or damage that was not reasonably foreseeable.

The website is provided primarily to give information about our business and allow enquiries to be made. We are not responsible for business losses suffered by a consumer using the website for commercial or business purposes.

Nothing in these terms affects your statutory rights as a consumer.

14. Privacy and cookies

Our collection and use of personal information is explained in our Privacy Policy:

Privacy Policy

Information about the cookies and similar technologies used on the website is available in our Cookie Policy:

Cookie Policy (UK)

You can also review or change your cookie preferences through the consent controls provided on the website.

15. Changes to these terms

We may update these terms to reflect changes to the website, our business or applicable law.

The date at the top of the page shows when the terms were last updated. The version published on the website will apply to your use of the website from that date.

16. Severability

If any provision of these terms is found to be unlawful, invalid or unenforceable, that provision will be treated as removed or limited to the minimum extent necessary. The remaining provisions will continue to apply.

17. Governing law and jurisdiction

These terms and any non-contractual dispute arising from use of the website are governed by Scots law.

If you use the website for business purposes, the Scottish courts will have exclusive jurisdiction over any dispute connected with these terms or the website.

If you are a consumer living elsewhere in the United Kingdom, you retain the benefit of any mandatory consumer protections applying where you live. You may normally bring proceedings in the courts of the part of the United Kingdom in which you reside.

18. Contact us

Questions about these website terms can be directed to:

WB Electrical Services Limited
17A Hareleeshill Road
Unit 3
Larkhall
Lanarkshire
ML9 2EX

Email: info@wbelectrical.co.uk
Telephone: 01698 883232