For workplaces, fleets and commercial charging sites
Commercial EV Charger Maintenance & Repairs in Scotland
Keep charging ready for daily use. WB Electrical provides planned servicing, electrical fault finding and repairs, with clear records and a support scope agreed around your site and equipment.
Based in Larkhall, we support sites across Lanarkshire, Glasgow and the Central Belt. Multi-site programmes and larger projects elsewhere in Scotland are considered by agreement.
Planned care, practical fault finding, clear records.
A service plan, a fault or a change of responsibility
Support for chargers already in use
Planned charger servicing
Arrange checks around usage, equipment condition and site risk. An initial condition review helps establish a practical maintenance programme.
Fault finding and repairs
Investigate charging failures, damaged equipment and repeated trips. Identify the cause and agree repair, parts or replacement options.
Inherited or multiple sites
Review existing chargers, records and support arrangements when taking over a site or coordinating maintenance across a portfolio.
We plan visits around staff parking, fleet departures, customer access and the effect of taking charging bays out of use.
Equipment, supplies and supported controls
Maintain the charger and its electrical supply
Charging equipment and circuits
- Inspect accessible cables, connectors, enclosures, seals and mounting for wear or damage.
- Check relevant distribution, protection, isolation and earthing within the agreed inspection and testing scope.
- Carry out appropriate functional checks and manufacturer-permitted servicing.
Controls and communications
Review charging status, communications and load-management settings where supported. Confirm access and permissions with the operator or platform provider before configuration or firmware work.
Agree minor repairs in advance. Parts, specialist manufacturer work and wider defects may need a separate quotation or provider referral.
We establish supportability before accepting the scope, including any specialist DC charger work. Software access and warranty authority are checked for the equipment concerned.
Prepare, inspect and report
Plan visits around the working site
If a charger is damaged, smells burnt or repeatedly trips, stop using the affected equipment and follow your site’s safety procedure. Do not keep resetting it or open the enclosure.
01
Establish the starting point
Record charger details, known faults, operating hours and available electrical records. Identify critical bays, warranties and the current operator or support provider.
02
Agree the visit and support scope
Plan access, parking restrictions, isolations and any permits. Agree the checks, reporting, servicing frequency and responsibilities for software or manufacturer-controlled work.
03
Check, record and follow up
Complete the agreed inspection, testing and service work. Record findings, completed repairs and limitations, with clear next steps for defects, parts or further investigation.
Maintaining several chargers or sites? Discuss your maintenance scope.
Useful records and clear responsibilities
Know what was checked and what happens next
Visit records and defect follow-up
Agree records covering the assets inspected, findings and test results, work completed, access limitations and outstanding actions. Identify who will arrange each follow-up and when the next review is due.
A service report does not automatically include an Electrical Installation Condition Report (EICR). Agree any formal electrical inspection and testing separately.
A defined support arrangement
Set out the chargers covered, visit frequency, fault-reporting route, support hours and response terms. Clarify call-out charges, parts, subscriptions and operator responsibilities before starting.
Review the plan when usage, equipment or site conditions change. Charger care can form part of wider planned electrical maintenance.
Electrical support for occupied commercial premises
Experience supporting working sites
From ongoing support to workplace charging
WB has supported Procladd since 2018 with electrical work including fault finding, testing and reactive maintenance. In 2025, we installed ten Easee chargepoints at its Hamilton premises.
The relationship brings together ongoing electrical support and workplace charging installation experience.
Supplier assurance
Our published credentials include SELECT membership. Tell us which supplier documents and technical responsibilities your site requires so these can be confirmed for the work.
Practical answers before arranging support
EV charger maintenance questions
How often should EV chargers be serviced?
Set intervals using manufacturer instructions, usage, environment and previous findings. High-use or exposed equipment may need more attention. There is no single annual service interval that applies to every charger; agree appropriate site checks and competent inspection and testing.
Can you maintain chargers installed by another contractor?
We can assess an existing installation before agreeing support. Charger make and model, condition, records, warranty terms and access to the operator platform determine what can be covered. Missing records or unsupported equipment may require further investigation.
Can you help with slow, offline or interrupted charging?
We investigate the agreed electrical and control scope. Symptoms can involve the vehicle, cable, supply, schedules, user access or communications. Operator and manufacturer input may be needed. Record the exact status message and which chargers are affected when reporting the fault.
Does a warranty cover servicing and repairs?
Coverage depends on the actual warranty and service agreement. Check who authorises work and whether parts, labour, call-outs and servicing are included. We confirm the proposed work with the relevant provider where needed before proceeding.
Can we arrange priority or out-of-hours support?
Support hours and response terms must be agreed for your site, subject to availability. An attendance target is separate from completing a repair, which may depend on parts, access or the operator. Do not assume a standard maintenance visit includes continuous monitoring or 24/7 cover.
What changes for public or customer charging?
Public chargepoint operators have additional duties, including a free-to-use 24/7 consumer helpline and specific reliability requirements for rapid networks. We agree how maintenance interfaces with the operator’s responsibilities. See public and customer charging when planning the operating arrangement.
Resolve the next requirement
Related EV charging services
Review charging controls
Assess load management when charging performance or site demand changes.
Repair, replace or expand
Plan replacement or infrastructure improvements where repair is impractical.
Install additional chargers
Coordinate new chargers, electrical work, testing and handover.
Explore Commercial EV Charging for the full service group.
Start with the equipment and the site
Discuss EV maintenance for your site
Useful information for your enquiry
- Organisation, site location and number of chargers.
- Charger makes, models and operator, if known.
- Fault messages, affected units and when problems occur.
- Operating hours, critical bays and access restrictions.
- Existing service agreements, warranties and records.
Incomplete information is fine. Mention any records or photographs you hold; the office will confirm how to share them.
What affects the cost?
Charger type and quantity, condition, visit scope, access, working hours and travel affect the quotation. Parts, further diagnosis, software charges and specialist support may be separate.
We agree the initial scope and report any additional work needed.
For a charger at your own home, use the separate domestic enquiry route.